The North Carolina Psychiatry Access Line now supports clinicians with mental health and substance use consultation for patients at every stage of life.
"As North Carolina continues to build mental health system infrastructure, NC-PAL is a vital resource to support frontline clinicians in the treatment and management of acute and chronic behavioral health concerns."
—Gary Maslow, MD, MPH
Our psychiatry team is available real-time to connect clinicians with local resources and answer questions about diagnosis, medication, and treatment regarding:
- Child and adolescent mental health
- Adult mental health
- Perinatal mental health
- Substance use disorders
- Intellectual and developmental disabilities (I/DD)
Clinicians can call our team for support with any mental health and substance use question including:
- Assessment and diagnosis
- Treatment planning
- Medications, including OBOT
- Psychotherapy interventions
- Community resources
- State and local programs and services
How it Works
It’s simple—you start with a phone call.
Step One
Call the NC Psychiatry Access Line: (919) 681-2909. Call any time between 8 a.m.–5 p.m., Monday–Friday—outside of major holidays.
- Press 1 for Pediatric Psychiatry Consultation
- Press 2 for Perinatal Psychiatry Consultation
- Press 3 for Adult Psychiatry Consultation
Step Two
Our social work team answers the call. They’ll collect initial information and determine whether consultation and/or resources are needed.
Step Three
For a clinical consultation, callers are transferred to a psychiatry specialist—or they can choose to schedule a call back.
Step Four
Our social work team sends a follow-up email with a summary of the consultation and any recommended resources.
Our website will be updated soon with more information.
In the meantime, clinicians can call the NC Psychiatry Access Line at (919) 681-2909 any time between 8 a.m.–5 p.m., Monday–Friday—outside of major holidays.