Consultation
NC-PAL clinical team members provide case reviews and consultation on how to best apply evidence-based mental and behavioral health information in real-life situations.
Consultations are provided by NC-PAL without the assumption of ongoing medical responsibility.
Psychiatry Access Line
NC-PAL’s Psychiatry Access Line offers free telephone consultations and education to healthcare providers, addressing the behavioral health needs of pediatric and perinatal patients.
The NC-PAL access line is available Monday through Friday, 8 a.m. to 5 p.m.
The phone line has been designed for health care providers to quickly connect with our child psychiatry specialists. Calls are answered live by one of our NC-PAL Behavioral Health Consultants (BHCs). Our BHC team is ready to help connect callers with behavioral health and local resources, respond to questions, and connect callers with one of our on-call psychiatrists for support with diagnostic clarification and medication management.
To speak to an NC-PAL Behavioral Health Specialist, call: (919) 681-2909.
Case Review
The NC DHHS Rapid Response Team (RRT) is an interdisciplinary team that meets every weekday to collaboratively resolve the immediate needs of children in DSS custody. NC-PAL psychiatrists and psychologists participate in RRT to assist with case reviews when there are questions about psychiatric diagnosis, medication management, and/or best-practice psychotherapeutic intervention. We also provide medical record review and staff consultation as indicated.